Latest News from the Customer Success team
New feature
Integrations

Integration with Microsoft Intune 🧩

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Shared by Mollie β€’ December 16, 2022

Microsoft Intune is now supported on our platform. To streamline your processes and maximize efficiency, you can integrate Intune with your account.

The Intune integration syncs device data from Microsoft Intune. Device information will sync automatically, keeping your device information accurate and up to date. You use the group mapping feature in integration to keep your policy in sync.

Find out more on how to use Microsoft Endpoint Manager on our platform

(requires to be logged in to an account to access)

Improvement
Service

Searching for articles couldn't be easier πŸ”Ž

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Shared by Mollie β€’ December 16, 2022

We have revamped the Article Search and improved our knowledge base.

With our recent enhancements to Articles, you can now view all articles associated with a given tab in a collection.

This allows an easy reading experience and enables you to scan through articles regarding each portal section you are viewing.

Each section has a "Read Article" icon on the top right, allowing you to view articles whenever you feel like it quickly.

New feature
Improvement

Track all activities with Audit Logs πŸ“‘

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Shared by Mollie β€’ December 16, 2022

Audit Logs are straightforward to understand. For example, an action usually occurs whenever a change is made to the system. This action would be recorded via audit log.

Audit Logs automatically record any actions made by users, such as creation, editing, or deleting entities, and more.

Audit Logs are stored for 90 days and can be browsed and filtered from the UI or fetched via the API.

Audit Logs would quickly allow you to gather the information you need to diagnose the problem whenever an issue occurs.

The Audit Log feature is located under Account Settings. Click here to read more. (requires to be logged in to an account to access)

New feature
Improvement
Tenant Management

Track all activities with Audit Logs πŸ“‘

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Shared by Mollie β€’ December 16, 2022

Audit logs are straightforward to understand. A behavior change usually occurs whenever a change is made to a system. This change would be documented in an audit log.

Audit Logs automatically record any activities or changes made by tenant users with accounts, such as creation, edition, or deletion of entities, user logins, and more.

Audit logs are stored for 90 days and can be browsed and filtered from the UI or fetched via the API.

When an incident occurs, using the audit log, you will gather as much information about it as quickly as possible and get a clear context of what happened.

The Audit Log feature with an account is located under Account Settings.

Click here to read more on Audit logs for Tenants.

New feature
Integrations

Integration with VMware Workspace ONE UEM 🧩 is now live!

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Shared by Mollie β€’ December 16, 2022

VMware Workspace ONE UEM (AirWatch) is now supported on our platform. To streamline your processes and maximize efficiency, you can integrate VMware with your account.

The VMware Workspace ONE UEM integration syncs device data. Device information will sync automatically, keeping your device information accurate and up to date. You use the group mapping feature in integration to keep your policy in sync.

Find out more on how to use VMware Workspace ONE UEM (AirWatch) on our platform

(requires to be logged in to an account to access)

New feature
Reports
Analytics

View Blocked Websites to allow end-users stay focused πŸ“±πŸ“‰

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Shared by Mollie β€’ December 16, 2022

Blocked Websites on our Report pages shows you a summary of the top 50 websites denied by us. This report can help you identify websites that your end-users have attempted to access that are denied by your Access Policy Rules.

By getting a better visual on these websites we have blocked, you can further tailor your Access Policy to block all distracting and harmful websites while protecting your devices and maximize productivity. The Reports page shows just the top 50 second level domains, but for a more granular breakdown the export csv option is available for download to see the underlaying full domains.

Product update
Service
Improvement

Start a tour on demand πŸŽ‰

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Shared by Mollie β€’ December 16, 2022

Get acquainted with our latest feature release called "Start Tour." This feature allows you to start a tour on demand.

We have taken self-serve to the next level to help you navigate around the portal easier.

You can snooze a tour and take it at a time convenient to you.

Each section has a "Start Tour" icon on the top right, allowing you to start a tour whenever you feel like it.

Product update
Improvement

Spanish Language Supported

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Shared by Mollie β€’ December 16, 2022

We now have Spanish as a supported end-user language for all customers. This includes support across customer-facing experiences provided by Messenger and Articles making it easier for businesses and organizations to communicate.

Product update
Accessibility

Introducing User Language πŸ—ΊοΈ

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Shared by Mollie β€’ December 16, 2022

If you would like to change your preferred language on the portal, you can adjust this via the language settings in a few some simple steps.

New feature
Improvement

Event Log πŸ“Š

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Shared by Mollie β€’ December 16, 2022

We are making it easier for you to discover critical insights about how to monitor the activation status of your device. Events log can quickly find entries of interest and get the insights you need.

  • View your device status
  • Verify enforced policies
  • Troubleshoot configurations issues

There are quick links to resolve connection issues. (requires to be logged in to an account to access)

More events to come down the line.