Latest News from the Customer Success team

Policy Category Templates ✏️

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Shared by Mollie • August 08, 2024

Unsure what categories to block? You need advice? Here are three templates to take inspiration on how strict your policy could be. We are introducing 3 easy to use template to use and customize:

  • Light - Basic recommendations against criminal use and bypass.
  • Medium - Typical acceptable use policy enforcement with a productive focus.
  • Strict - Productive only policy against personal use, gaming and networking.

Detail available here (login required).

Improvement
Feature

Self-service Internet Security DNS policies 🛡️

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Shared by Mollie • August 08, 2024

Keep users from compromising the network or their personal data if they accidentally or intentionally access infected web pages or click on phishing emails.

  • Protect against malware, phishing, botnet, spam and other suspected threats.
  • Restrict your explicit search results filter on Google, Bing and Youtube activating Safe Search.

Powered by Akamai Threat Intelligence platform

Improvement
User Management

Introducing Bulk User Creation! ⏩

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Shared by Mollie • April 30, 2024

Are you tired of the tedious task of individually adding multiple coworkers to your account? Say goodbye to the hassle with our latest feature: Bulk User Creation.

Gone are the days of laboriously inputting each email address one by one. With our new feature, you can now effortlessly add multiple users in one swift action. Simply copy and paste a list of emails, optionally including first and last names, select their roles, click Confirm, and voilà – your team members are seamlessly integrated into your account.

Save time, eliminate frustration, and optimize your workflow with Bulk User Creation. Try it out today and experience the efficiency firsthand.

You wish you could use this pattern in other area? Let us know. Click 📱 for devices, 🛡️ for policies (Website rules, IP ACLs).

Improvement
Accessibility

Keyboard shortcut support in filters and search ⌨️

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Shared by Mollie • April 18, 2024

When interacting with filters, you can confirm to apply your filter without leaving the comfort of your keyboard. No mouse click required anymore!

We now support Keyboard Shortcuts to interact with your filters faster than ever before:

Confirm with Crtl/Command + Enter

Cancel with Esc

Access the Keyboard Shortcuts drawer by clicking on the newly introduced keyboard icon.

Improvement
Policy Groups

UI Update for Policy Groups + Data Speed 🚀

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Shared by Mollie • February 21, 2024

We're thrilled to unveil our latest updates: a refreshed UI for Policy Groups and significant improvements to Data Speed! 💻

Here's the scoop:

  • Polished Interface: Enjoy a cleaner, more modern look for managing Policy Groups and Data Plans.
  • Flexible Data Speed: We've integrated data speed directly into each Policy Group Zone Data Plans, making it simpler to set without duplication of Access Policies.
  • User-Friendly Navigation: With improved usability, it's easier than ever to navigate and customize your settings.

As always, your feedback is invaluable to us. If you have any questions, or encounter any issues, don't hesitate to reach out to our support team. We're here to help!

Thank you for being part of our journey as we continue to improve and innovate.

Improvement
Mobile

UI Update for Zones! 🌐

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Shared by Mollie • February 21, 2024

Great news, we're thrilled to announce that we've just spruced up the UI for Zones.

Here's the scoop:

  • Sleek New Look: Enjoy a modernized appearance for a better user experience.
  • Easier Navigation: Getting around Zones just got simpler and more intuitive.
  • Mobile-Friendly: Now you can access Zones on the go with ease.

As always, your feedback is invaluable to us. If you have any questions, or encounter any issues, don't hesitate to reach out to our support team. We're here to help!

Thank you for being part of our journey as we continue to improve and innovate.

Improvement
Mobile

UI access now optimized for mobile! 🌐📱

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Shared by Mollie • February 12, 2024

Great news, we're thrilled to announce that your favorite website is now optimized for mobile devices, giving you the power to explore, engage, and stay connected on the go.

🚀 Sleek Interface: Experience a sleek and user-friendly mobile interface designed for seamless navigation on smartphones and tablets.

📱 Anywhere, Anytime Access: Whether you're commuting, working remote, or simply on the move, control and visibility is now right at your fingertips, enhancing accessibility and convenience.

🏎️ Optimized Performance: Enjoy swift page loads and an efficient interface, ensuring a smooth and enjoyable browsing experience.

🌐📱 What's Next?

This mobile optimization is just the beginning. Stay tuned for upcoming updates that will introduce new features, enhance existing functionalities, and elevate your website experience even further.

Reports
Improvement

🌎 New device usage insights via CSV - ASN, AS Org Name and Destination Countries

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Shared by Mollie • January 22, 2024

Have you ever looked at your device usage, and felt that you needed more detailed information? What is that IP traffic? What system does it belong to? With which countries my devices are communicating with?

We are glad to announce that we improved the Website Internet Usage CSV! You can download all the top 50 Websites Fully Qualified Domain Names (FQDNs) and associated categories, but now enriched with the ASN, AS Org Name, and even Destination Countries.

  • ASN stands for Autonomous System Number. It is a unique number assigned to an Autonomous System (AS), which is a collection of IPs (Internet Protocol) networks and routers under the control of a single organization that presents a common routing policy to the internet.
  • AS Org Name refers to the organization or entity that is associated with a specific Autonomous System. This name provides information about the entity that owns or controls the networks within that autonomous system.
  • Destination Country Code refers to the Country Code as per ISO Alpha-3 and Indicates the country in which the destination IP is located.
  • Destination Country Name refers to the common name of the Country in which the destination IP is located.

Login to your account and check out How to download Report Data via CSV.

New feature
Reports

Exciting News: Introducing Pin Filters! 🌟

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Shared by Mollie • November 09, 2023

We're thrilled to unveil our latest enhancement - Pin Filters! Now, you have even more control over your devices experience. With Pin Filters, you can effortlessly pin the filters you use on a daily basis, making it easier and faster to access and use your favorite and useful filters.

See it in action


We can't wait for you to try it out.

Reports
Improvement

Introducing an Enhanced Dynamic Filters Experience for Reports 🎛️

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Shared by Mollie • July 05, 2023

Dynamic Filters have long been a staple of our robust reporting platform, allowing users to interactively refine and explore data sets to uncover key insights.

With this latest update, the Dynamic Filters experience has been significantly enhanced, offering users a smoother experience in their data analysis process.

Part of this enhancement is the introduction of categories multi-select! Now filter your reports to show all Network Security categories at once, or mix any other categories that suits your forensic needs.

This is the first step in a journey of filtering enhancements, and we hope you will enjoy them.