Latest News from the Customer Success team
Improvement
Policy Groups

UI Update for Policy Groups + Data Speed 🚀

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Shared by Mollie • February 21, 2024

We're thrilled to unveil our latest updates: a refreshed UI for Policy Groups and significant improvements to Data Speed! 💻

Here's the scoop:

  • Polished Interface: Enjoy a cleaner, more modern look for managing Policy Groups and Data Plans.
  • Flexible Data Speed: We've integrated data speed directly into each Policy Group Zone Data Plans, making it simpler to set without duplication of Access Policies.
  • User-Friendly Navigation: With improved usability, it's easier than ever to navigate and customize your settings.

As always, your feedback is invaluable to us. If you have any questions, or encounter any issues, don't hesitate to reach out to our support team. We're here to help!

Thank you for being part of our journey as we continue to improve and innovate.

Improvement
Mobile

UI Update for Zones! 🌐

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Shared by Mollie • February 21, 2024

Great news, we're thrilled to announce that we've just spruced up the UI for Zones.

Here's the scoop:

  • Sleek New Look: Enjoy a modernized appearance for a better user experience.
  • Easier Navigation: Getting around Zones just got simpler and more intuitive.
  • Mobile-Friendly: Now you can access Zones on the go with ease.

As always, your feedback is invaluable to us. If you have any questions, or encounter any issues, don't hesitate to reach out to our support team. We're here to help!

Thank you for being part of our journey as we continue to improve and innovate.

Improvement
Mobile

UI access now optimized for mobile! 🌐📱

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Shared by Mollie • February 12, 2024

Great news, we're thrilled to announce that your favorite website is now optimized for mobile devices, giving you the power to explore, engage, and stay connected on the go.

🚀 Sleek Interface: Experience a sleek and user-friendly mobile interface designed for seamless navigation on smartphones and tablets.

📱 Anywhere, Anytime Access: Whether you're commuting, working remote, or simply on the move, control and visibility is now right at your fingertips, enhancing accessibility and convenience.

🏎️ Optimized Performance: Enjoy swift page loads and an efficient interface, ensuring a smooth and enjoyable browsing experience.

🌐📱 What's Next?

This mobile optimization is just the beginning. Stay tuned for upcoming updates that will introduce new features, enhance existing functionalities, and elevate your website experience even further.

Reports
Improvement

🌎 New device usage insights via CSV - ASN, AS Org Name and Destination Countries

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Shared by Mollie • January 22, 2024

Have you ever looked at your device usage, and felt that you needed more detailed information? What is that IP traffic? What system does it belong to? With which countries my devices are communicating with?

We are glad to announce that we improved the Website Internet Usage CSV! You can download all the top 50 Websites Fully Qualified Domain Names (FQDNs) and associated categories, but now enriched with the ASN, AS Org Name, and even Destination Countries.

  • ASN stands for Autonomous System Number. It is a unique number assigned to an Autonomous System (AS), which is a collection of IPs (Internet Protocol) networks and routers under the control of a single organization that presents a common routing policy to the internet.
  • AS Org Name refers to the organization or entity that is associated with a specific Autonomous System. This name provides information about the entity that owns or controls the networks within that autonomous system.
  • Destination Country Code refers to the Country Code as per ISO Alpha-3 and Indicates the country in which the destination IP is located.
  • Destination Country Name refers to the common name of the Country in which the destination IP is located.

Login to your account and check out How to download Report Data via CSV.

New feature
Reports

Exciting News: Introducing Pin Filters! 🌟

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Shared by Mollie • November 09, 2023

We're thrilled to unveil our latest enhancement - Pin Filters! Now, you have even more control over your devices experience. With Pin Filters, you can effortlessly pin the filters you use on a daily basis, making it easier and faster to access and use your favorite and useful filters.

See it in action


We can't wait for you to try it out.

Reports
Improvement

Introducing an Enhanced Dynamic Filters Experience for Reports 🎛️

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Shared by Mollie • July 05, 2023

Dynamic Filters have long been a staple of our robust reporting platform, allowing users to interactively refine and explore data sets to uncover key insights.

With this latest update, the Dynamic Filters experience has been significantly enhanced, offering users a smoother experience in their data analysis process.

Part of this enhancement is the introduction of categories multi-select! Now filter your reports to show all Network Security categories at once, or mix any other categories that suits your forensic needs.

This is the first step in a journey of filtering enhancements, and we hope you will enjoy them.

Product update
Improvement

Japanese Language Supported

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Shared by Mollie • July 05, 2023

We now have Japanese as a supported end-user language for all customers. This includes support across customer-facing experiences provided by Messenger and Articles making it easier for businesses and organizations to communicate.

Feature update
Notifications

Customized Quota Alerts

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Shared by Mollie • April 26, 2023

Do you need to monitor quota consumption of your SIMs with finer granularity? Now you can easily define quota alerts by specifying the percentage of the quota at which you would like to receive notifications.

You can also configure groups to be notified when devices reach these thresholds, or even notify the end user directly via SMS or Email.

Product update
Improvement

French, German and Brazilian Portuguese now supported

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Shared by Mollie • April 14, 2023

We now have French, German and Brazilian Portuguese as supported end-user languages. Select your preferred language in your profile, and how your accounts device notifications should behave.

New feature
Notifications

Customizable notifications are here! 📩

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Shared by Mollie • January 18, 2023

Start customizing who receives notifications with Notifications Groups and Notifications Rules!

You need to notify a third-party email, or certain users based on their role or email? Discover the flexibility of Notification Groups.

Notification Rules allow to define which event will trigger a notifications, even with specific filters like Networks, Policy Groups, or Zones. Quota alerts are the first to be supported but many will follow.

Go to Notifications to start customizing your account.